Terms Conditions


Saikrupa Super Market is the licensed owner of the Sai Super Market Grocery Shopping App. Sai Super Market respects your privacy. This Privacy Policy provides succinctly the manner your data is collected and used by Sai Super Market on the Site. As a visitor to theSite/ Customer, you are advised to please read the Privacy Policy carefully. By accessing the services provided by the Site you agree to the collection and useof your data by Sai Super Market in the manner provided in this Privacy Policy.


Services overview

Part of the registration process on the Site, Sai Super Market may collect the following personally identifiable information about you: Name including first and last name, alternate email address, mobilephone number and contact details, Postal code, Demographic profile (like yourage, gender, occupation, education, address etc.) and information about thepages on the site you visit/access, the links you click on the site, the numberof times you access the page and any such browsing information.


Eligibility

Services of the Site would be available to only selectgeographies in India. Persons who are "incompetent to contract"within the meaning of the Indian Contract Act, 1872 including un-dischargedinsolvents etc. are not eligible to use the Site. If you are a minor i.e. underthe age of 18 years but at least 13 years of age you may use the Site onlyunder the supervision of a parent or legal guardian who agrees to be bound bythese Terms of Use. If your age is below 18 years your parents or legalguardians can transact on behalf of you if they are registered users. You areprohibited from purchasing any material which is for adult consumption and thesale of which to minors is prohibited


License & Siteaccess

Sai Super Market grants you a limited sub-license to accessand make personal use of this site and not to download (other than pagecaching) or modify it, or any portion of it, except with express wrote consentof Sai Super Market. This license does not include any resale orcommercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site orits contents; any downloading or copying of account information for the benefitof another merchant; or any use of data mining, robots, or similar datagathering and extraction tools. This site or any portion of this site may notbe reproduced, duplicated, copied, sold, resold, visited, or otherwiseexploited for any commercial purpose without express wrote consent of Sai Super Market. You may not frame or utilize framing techniques to enclose anytrademark, logo, or other proprietary information (including images, text, pagelayout, or form) of the Site or of Sai Super Market and itsaffiliates without express written consent. You may not use any meta tags orany other "hidden text" utilizing the Site’s or Sai Super Market 'sname or trademarks without the express written consent of Sai Super Market. Any unauthorized use terminates the permission or license grantedby Sai Super Market.


Account &Registration Obligations

All shoppers have to register and login for placing orders onthe Site/App. You have to keep your account and registration details currentand correct for communications related to your purchases from the site. Byagreeing to the terms and conditions, the shopper agrees to receive promotional communication and newsletters upon registration. The customer can opt outeither by unsubscribing in "My Account" or by contacting the customer service.


Pricing,Payments & Delivery

All the products listed on the Site will be sold at MRP or below unless otherwise specified. The prices mentioned at the time of ordering will be the prices charged on the date of the delivery. Although prices of most of the products do not fluctuate on a daily basis some of the commodities and fresh food prices do change on a daily basis. In case the prices are higher or lower on the date of delivery no additional charges will be collected or refunded as the case may be at the time of the delivery of the order.

All our product prices include all applicable statutory taxes, fees and are subject to availability.

We make every effort to make sure that the pricing and availability of Products on our Website are accurate and up to date. However, rarely, there may be an error on the pricing of a product or an error related to product availability. In such cases, we are not responsible for any typographical errors and we reserve the right to cancel the sale.

We reserve the right to correct any inaccuracies or omissions related to the pricing and product availability/descriptions, even after you have submitted your order, and to change or update any other information at any time without prior notice.

Our standard delivery bag charges are order value-specific.

Standard delivery orders will be delivered within 1 to 2 working days.

You can make the payment via any one of the following methods of payment: Credit Card/Debit Card, Net Banking or Cash on Counter.

Credit/Debit Card and Net Banking Payments are processed via our online payment service partners:


Cancellation by Site /Customer

You as a customer can cancel your order anytime up to thecut-off time of the slot for which you have placed an order by calling our customer service. In such a case we will refund any payments already made by you for the order. If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website,we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to themor cancel any orders placed by them.


Return & Refunds

We have a "no questions asked return and refund policy" which entitles all our members to return the product at the time of delivery if due to some reason they are not satisfied with the quality orfreshness of the product. We will take the returned product back with us and issue a credit note for the value of the return products which will be credited to your account on the Site. This can be used to pay your subsequent shopping bills.


You Agree and Confirm

That in the event that a non-delivery occurson account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by Sai Super Market for redelivery shall be claimed from you.

That you will use the services provided by the Site, its affiliates, consultants, and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using and transacting on the Site.

You will provide authentic and true information in all instances where such information is requested of you. Sai Super Market reserves the right to confirm and validate the information and other details provided by you at any point in time. If upon confirmation your details are found not to be true (wholly or partly), it has the right in its sole discretion to reject the registration and debar you from using the Services and/or other affiliated websites without prior intimation whatsoever.

You authorize Sai Super Market to contact you for any transactional purposes related to your order/account.

That you are accessing the services availableon this Site and transacting at your sole risk and are using your best andprudent judgment before entering into any transaction through this Site.

That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects.

That before placing anorder you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item's description.

You may not use the Site for any of the following purposes: Disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene,or otherwise objectionable material.

Transmitting materialthat encourages conduct that constitutes a criminal offence or results in civilliability or otherwise breaches any relevant laws, regulations or code of practice.

Gaining unauthorized access to other computer systems.

Interfering with anyother person's use or enjoyment of the Site.

Breaching any applicable laws;

Interfering ordisrupting networks or web sites connected to the Site.

Making, transmittingor storing electronic copies of materials protected by copyright without the permission of the owner.


Colours

We have made every effort to display the colours of our products that appear on the Website as accurately as possible. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will be accurate.


Modification of Terms& Conditions of Service

Sai Super Market may at any time modify the Terms &Conditions of Use of the Website without any prior notification to you. You can access the latest version of these Terms & Conditions at any given time on the Site. You should regularly review the Terms & Conditions on the Site.In the event the modified Terms & Conditions is not acceptable to you, youshould discontinue using the Service. However, if you continue to use the Service you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of Use of this Site.


Governing Law and Jurisdiction

This User Agreement shall be construed in accordance with the applicable laws of India. The Courts at Solapur shall have exclusive jurisdiction in any proceedings arising out of this agreement. Any dispute ordifference either in interpretation or otherwise, of any terms of this User Agreement between the parties here to, the same shall be referred to anindependent arbitrator who will be appointed by Sai Super Market and his decision shall be final and binding on the parties here to. The above arbitrationshall be in accordance with the Arbitration and Conciliation Act, 1996 asamended from time to time. The arbitration shall be held in Solapur. The HighCourt of judicature at Solapur alone shall have the jurisdiction and the Laws of India shall apply.


Reviews, Feedback,Submissions

All reviews, comments, feedback, postcards, suggestions, ideas,and other submissions disclosed, submitted or offered to the Site on or by this Site or otherwise disclosed, submitted or offered in connection with your useof this Site (collectively, the "Comments") shall be and remain the property of  Sai Super Market. Such disclosure, submission or offer ofany Comments shall constitute an assignment to Sai Super Market of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, Sai Super Market ownsexclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Sai Super Market will be entitled to use, reproduce, disclose, modify, adapt,create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and with out compensating you in any way. Sai Super Market is and shall be under no obligation (1)to maintain any Comments in confidence; (2) to pay you any compensation for any Comments; or (3) to respond to any Comments. You agree that any Comments submitted by you to the Site will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal orproprietary right(s), and will not cause injury to any person or entity. Youfurther agree that no Comments submitted by you to the Website will be orcontain libelous or otherwise unlawful, threatening, abusive or obscenematerial, or contain software viruses, political campaigning, commercialsolicitation, chain letters, mass mailings or any form of "spam”. Pleasenote all reviews submitted by customers are subject to checks and moderation byour content Team. SSM reserves the rights to moderate as well as publish/notpublish the reviews. SSM reserves the rights to solicit or withhold reviewsand ratings with no liability. SSM reserve the right to accept, reject,moderate, monitor & edit or remove any comment. You grant SSM the right touse the name that you submit in connection with any Comments. You agree not touse a false email address, impersonate any person or entity, or otherwisemislead as to the origin of any Comments you submit. You are and shall remainsolely responsible for the content of any Comments you make, and you agree toindemnify SSM and its affiliates for all claims resulting from any Commentsyou submit. SSM and its affiliates take no responsibility and assume noliability for any Comments submitted by you or any third party.


Copyright & Trademark

SSM its suppliers and licensors expressly reserve allintellectual property rights in all text, programs, products, processes,technology, content and other materials, which appear on this Site. Access to this Website does not confer and shall not be considered as conferring uponanyone any license under any of SSM or any third party's intellectual property rights. All rights, including copyright, in this website are owned by orlicensed to SSM. Any use of this website or its contents, including copying orstoring it or them in whole or part, other than for your own personal,non-commercial use is prohibited without the permission of SSM. You may not modify, distribute or re-post any thing on this website for any purpose. The names and logos and all related product and service names,design marks, and slogans are the trademarks or service marks of SSM, its affiliates,its partners, or its suppliers. All other marks are the property of theirrespective companies. No trademark or service mark license is granted inconnection with the materials contained on this Site. Access to this Site doesnot authorize anyone to use any name, logo, or mark in anymanner. References on this Site to any names, marks, products, or services of third parties or hypertext links to third party sites or information are provided solely as a convenience to you and do not in any way constitute orimply SSM endorsement, sponsorship, or recommendation of the third party,information, product or service.SSM is not responsible for the content of anythird-party sites and does not make any representations regarding the contentor accuracy of material on such sites. If you decide to link to any suchthird-party websites, you do so entirely at your own risk. All materials,including images, text, illustrations, designs, icons, photographs, programs,music clips or downloads, video clips, and written and other materials that arepart of this Website (collectively, the "Contents") are intendedsolely for personal, non-commercial use. You may download or copy the Contentsand other downloadable materials displayed on the Website for your personal useonly. No right, title, or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display,modify, create derivative works from, sell or participate in any sale of orexploit in any way, in whole or in part, any of the Contents, the Website orany related software. All software used on this Website is the property of SSM or its licensees and suppliers and protected by Indian and international copyright laws. The Contents and software on this Website may be used only as ashopping resource. Any other use, including the reproduction, modification,distribution, transmission, republication, display, or performance, of the Contents on this Website is strictly prohibited. Unless otherwise noted, all Contents are copyrights, trademarks, trade dress, and/or other intellectualproperty owned, controlled, or licensed by SSM, one of its affiliates, or by third parties who have licensed their materials to SSM and are protected by Indian and international copyright laws. The compilation (meaning thecollection, arrangement, and assembly) of all Contents on this Website is the exclusive property of SSM and is also protected by Indian and international copyright laws.


Objectionable Material

You understands that by using this Site or any services provided on the Site, you may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which Content may or may not be identified as such. You agree to use the Site and any service at your sole risk and that to the fullest extent permitted under applicable law, SSM and its affiliates shall have no liability to you for Content that may be deemed offensive, indecent, or objectionable to you.


Indemnity

You agree to defend, indemnify and hold harmless SSM its employees, directors, officers, agents, and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs, and expenses, including attorney's fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to SSM or any third party including but not limited to breach of any warranties, representations or under takings or in relation to the non-fulfillment of any of your obligations under this User Agreement or arising out of your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamat


Termination

This User Agreement is effective unless and until terminated by either you or Sai Super Market Online. You may terminate this User Agreement at any time, provided that you discontinue any further use of this Site. Sai Super Market Online may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, Such termination will be without any liability to Sai Super Market Online. Upon any termination of the User Agreement by either you or Sai Super Market Online, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the User Agreement or otherwise. Sai Super Market’s right to any Comments shall survive any termination of this User Agreement. Any such termination of the User Agreement shall not cancel your obligation to pay for the product already ordered from the Website or affect any liability that may have arisen under the User Agreement.